Receptionist - RIWI

Schedule: Monday to Friday from 2:00 p.m. to 10:00 p.m. Some Saturdays from 8:00 a.m. to 2:00 p.m.

Contract Type: Permanent contract

Work Modality: 100% on-site

Main Responsibilities:

  • Welcoming visitors to the office and directing them to the appropriate areas or people.
  • Answering phone calls and messages and redirecting them in a timely and appropriate manner.
  • Monitoring the security of the office by following protocols for registering the entry and exit of individuals.
  • Assisting with the reservation of rooms and coworking spaces.
  • Handling the delivery and receipt of packages.
  • Charging and invoicing for coworking services.
  • Preparing quotes for items needed for the office.
  • Documenting the daily processes of the office.
  • Completing sales and prospecting reports for coworking.
  • Coordinating logistics for events and meetings.
  • Managing tasks assigned by the office coordinator or operations director.

Requirements / Knowledge:

Ability to handle and resolve customer complaints and queries (PQRs).

Technician, Technologist, or student in Administration, Social Communication, Marketing, Customer Service, or a related field.

+1 year of experience in customer service, reception, secretarial roles, or similar.

Proficiency in office tools (Word, Excel, PowerPoint, etc.).

Strong communication skills, active listening, customer service protocols, flexibility, and initiative.

Job Category: Receptionist
Job Type: Face-to-face work

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