Our values
We are:
Heroes: We are leaders and responsible for our commitments, we always give our best and inspire others.
Honest: We have solid principles, we are facilitators of transparent communication, integrity and ethics, we walk under the right processes to make things happen
Explorers: We are autonomous, innovative and self-learners, we look for new ways of doing things, learn and incorporate the best trends.
Mentors: We are mentors, we inspire and share our knowledge with our colleagues, we understand the value of teamwork and the importance of reaching the goal together.
Creators: We are flexible to unlearn and learn new ways of making things happen, we have openness and initiative to learn and create new molds.
Your main responsibilities are:
● Install, configure, operate and perform maintenance on the company’s computer systems and servers.
● Create and manage system permissions and user accounts.
● Maintain security measures, updates and security patches on systems including firewalls, intrusion detection systems (IDS).
● Configure and maintain local area networks (LAN), wide area networks (WAN) and internet connections. As well as troubleshoot connectivity issues.
● Perform backups and manage disaster recovery.
● Manage software licenses used in the company, ensuring compliance with terms, conditions and current legality.
● Negotiate and maintain relationships with hardware and software vendors, ensuring that any issues or queries related to these are resolved.
● Monitor systems performance and perform preventive maintenance to ensure stability and optimal performance.
● Provide technical support and resolve software and hardware issues in a timely manner, as well as provide training on the proper use of systems and applications.
● Document procedures, configurations and changes to systems.
● Participate in IT projects, providing technical expertise and managing the implementation of solutions.
● Collaborate with cross-functional teams to ensure the success of projects.
Requirements / Knowledge
● Systems Technician, Computer Engineering, Systems Engineering or related.
● Previous experience as a Systems Administrator or in a similar role.
● In-depth knowledge of operating systems.
● Experience in network administration and security systems.
● Knowledge of monitoring and management tools.